Hey there!

I'm Neha

I design AI experiences at Amazon that feel effortlessly human, even when the tech behind them isn't.

Creating a streamlined citation system to tag Alexa's answers with appropriate sources.

Improving customer interaction, discoverability, and customization features for Alexa privacy.

Unlocking the potential of AI and conversational agents, targeting productivity, shopping, and entertainment

Design strategy for end-to-end onboarding, customer engagement features, and optimization of data

Customer education, discovery, and first-time UX to guide users through new features and agent interaction

In progress — reach out!

Bringing the human perspective into the development process of futuristic 6G networks